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Equifax data breach: Credit rating firm replaces key staff

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Ryanair cancelled 82 flights on Sunday after admitting it had “messed up” the planning of its pilots’ holidays.

The budget airline said on Saturday that it will cancel 40-50 flights every day for the next six weeks.

Marketing officer Kenny Jacobs said affected customers with bookings up to 20 September had been informed.

“We have messed up in the planning of pilot holidays and we’re working hard to fix that,” he said.

Most of the cancellations are due to a backlog of staff leave which has seen large numbers of the airline’s staff book holidays towards the end of the year.

The airline is changing its holiday year, which currently runs from April to March, to run from January to December instead.

Rynanair said the shift meant it had to allocate annual leave to pilots in September and October.

Passenger complaints

The cancellations could affect up to 285,000 passengers, who will be offered alternative flights or refunds.

Mr Jacobs said affected customers would have been sent an email.

“We advise customers to check the email address used to make their booking,” he added.

Ryanair has said that less than 2% of its flights would be cancelled and the move would help it hit its annual punctuality target of 90%.

But passengers have complained about the resulting uncertainty.

Gary Cummings was due to fly from Leeds to Bratislava on Friday morning.

On Thursday night he received a text message from Ryanair, saying his flight had been cancelled.

The only alternative flight he was offered was on Monday – when he was originally due to be returning to Leeds.

“We were left in limbo really,” he told BBC Radio 5 live.

But customers do have rights under the European Passenger Rights legislation.

“The rules say if the airline doesn’t have a suitable alternative flight, you have to be booked on a rival airline,” said Simon Calder, travel editor of the Independent.

He said passengers should also be able to claim compensation for the cancellations.

“It’s a really odd thing in terms of customer care, to say we want to improve the operation by keeping more planes on the ground,” he told the BBC.


Analysis: Ryanair denies staff exodus

By Joe Lynam, BBC business correspondent

Ryanair is the biggest airline in Europe and the king of low cost carriers.

But the new kid on the no-frills block is Norwegian. They’ve grown almost exponentially in the last three years and even plan to set up a new base in Dublin – Ryanair’s back yard.

To rub it in, they boasted last week of taking on 140 Ryanair pilots so far this year.

Furthermore Norwegian said that the newly hired pilots would get, unlike most new Ryanair pilots, a full time job (as opposed to contractor status) and a competitive salary.

Ryanair flatly denies that there has been an exodus of staff and that that might lie behind the sudden decision to ground up to 50 flights a day for 6 weeks.

It says it’s cancelling hundreds of flights due to personnel and air traffic control issues.


What rights do passengers have?

Travellers wait in front of a passenger jet belonging to RyanairImage copyrightREUTERS

The EU compensation rules for cancelled flights are as follows:

  • Passengers are entitled to assistance and compensation, if the disruption was within an airline’s control.
  • Airlines have to offer full refunds, paid within seven days, or rebookings for a flight cancelled at short notice.
  • In addition, passengers can also claim compensation.
  • Cancellation amounts are: 250 euros (£218) for short-haul, 440 euros (£384) for medium-haul and 600 euros (£523) for long-haul.
  • Passengers who reach their destination more than three hours late can be compensated from 200 to 600 euros, depending on the length of flights and delay.
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Reported Explosion At London Tube Station

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UPDATE:Met Police confirm to NewsThisSecond that they’re investigating a reported minor explosion at Southgate Tube station in north London nts24.co.uk/2lkCwH7

Police have been called to deal with reports of a suspicious package at Southgate Tube station in London.

A police statement said: “Met officers are dealing with a suspicious package at #Southgate tube station. Cordons are in place and officers remain at the scene.

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FACT CHECK: Did President Obama lie about his knowledge of Hillary Clinton using a private email address

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BNL News tweeted that President Obama ‘lied’ about his knowledge of Hillary Clinton using a private email address

However this claim is misleading,

News reports from that period back up the claim Obama denied knowledge of the use of a private email however The White House clarified that he was referring to his knowledge of the fact that she ran it out of her home.

New York Times Report (Click To View)

However the White House later clarified that Obama was referring to Clinton’s apparently lack of compliance with State Department rules by not submitting the communications as formal records for nearly six years.

“Yes, he was aware of her email address. He traded emails with her,” Earnest said. “But he was not aware of her personal email server or that she was using it exclusively for all her business.”

Time Report (Click to View)

A FactCheck.org article goes through this in depth, Click Here To Read

NewsThisSecond rates the claim misleading due to the tweet suggesting former President Obama lied.

 

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READ: Inspector General Report on Justice Department, FBI, Clinton emails

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