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Ryanair cancelled 82 flights on Sunday after admitting it had “messed up” the planning of its pilots’ holidays.

The budget airline said on Saturday that it will cancel 40-50 flights every day for the next six weeks.

Marketing officer Kenny Jacobs said affected customers with bookings up to 20 September had been informed.

“We have messed up in the planning of pilot holidays and we’re working hard to fix that,” he said.

Most of the cancellations are due to a backlog of staff leave which has seen large numbers of the airline’s staff book holidays towards the end of the year.

The airline is changing its holiday year, which currently runs from April to March, to run from January to December instead.

Rynanair said the shift meant it had to allocate annual leave to pilots in September and October.

Passenger complaints

The cancellations could affect up to 285,000 passengers, who will be offered alternative flights or refunds.

Mr Jacobs said affected customers would have been sent an email.

“We advise customers to check the email address used to make their booking,” he added.

Ryanair has said that less than 2% of its flights would be cancelled and the move would help it hit its annual punctuality target of 90%.

But passengers have complained about the resulting uncertainty.

Gary Cummings was due to fly from Leeds to Bratislava on Friday morning.

On Thursday night he received a text message from Ryanair, saying his flight had been cancelled.

The only alternative flight he was offered was on Monday – when he was originally due to be returning to Leeds.

“We were left in limbo really,” he told BBC Radio 5 live.

But customers do have rights under the European Passenger Rights legislation.

“The rules say if the airline doesn’t have a suitable alternative flight, you have to be booked on a rival airline,” said Simon Calder, travel editor of the Independent.

He said passengers should also be able to claim compensation for the cancellations.

“It’s a really odd thing in terms of customer care, to say we want to improve the operation by keeping more planes on the ground,” he told the BBC.


Analysis: Ryanair denies staff exodus

By Joe Lynam, BBC business correspondent

Ryanair is the biggest airline in Europe and the king of low cost carriers.

But the new kid on the no-frills block is Norwegian. They’ve grown almost exponentially in the last three years and even plan to set up a new base in Dublin – Ryanair’s back yard.

To rub it in, they boasted last week of taking on 140 Ryanair pilots so far this year.

Furthermore Norwegian said that the newly hired pilots would get, unlike most new Ryanair pilots, a full time job (as opposed to contractor status) and a competitive salary.

Ryanair flatly denies that there has been an exodus of staff and that that might lie behind the sudden decision to ground up to 50 flights a day for 6 weeks.

It says it’s cancelling hundreds of flights due to personnel and air traffic control issues.


What rights do passengers have?

Travellers wait in front of a passenger jet belonging to RyanairImage copyrightREUTERS

The EU compensation rules for cancelled flights are as follows:

  • Passengers are entitled to assistance and compensation, if the disruption was within an airline’s control.
  • Airlines have to offer full refunds, paid within seven days, or rebookings for a flight cancelled at short notice.
  • In addition, passengers can also claim compensation.
  • Cancellation amounts are: 250 euros (£218) for short-haul, 440 euros (£384) for medium-haul and 600 euros (£523) for long-haul.
  • Passengers who reach their destination more than three hours late can be compensated from 200 to 600 euros, depending on the length of flights and delay.
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Car crashes into security barriers outside Houses Of Parliament

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 Armed police surround driver after car smashes into Parliament security barriers

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Kremlin “pleased” with Helsinki summit, US and Western intelligence assesses

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CNN Reports:

Russian officials were “pleased” with the Helsinki summit between Presidents Donald Trump and Vladimir Putin, US and Western intelligence agencies have found, according to two intelligence sources with knowledge of the assessments.

The assessments, based on a broad range of intelligence, indicate that the Kremlin believes the July 16 summit delivered a better outcome than it had expected, but that Moscow is perplexed that Trump is not delivering more Russia-friendly policies in its aftermath.

The intelligence sources say the Russians were particularly satisfied with the press conference the two leaders gave in Helsinki after Trump and Putin met for about two hours without staff and accompanied only by translators. In the 45-minute press conference, Trump discredited US intelligence and American policies more broadly, saying “the United States has been foolish” about ties with Russia, a country that has engaged in ongoing attacks on US democracy.

A spokesperson for the Office of Director of National Intelligence declined to comment, and the White House did not respond to request for comment.

The administration’s decision last week to impose sanctions on Russia for the poisoning of former Russian spy Sergei Skripal and his daughter left Russian officials puzzled that the President is not delivering more favorable policies.

Trump has repeatedly called for warmer relations with Moscow, but the Kremlin is neglecting to factor in the considerable role that Congress and others play in US policy-making, a Western intelligence official said.

Putin spokesperson Dmitry Peskov’s comments last week reflected the deflated Russian hopes for improved ties with Washington or at least less punitive US policies.

“President Putin said in Helsinki that Russia still has hopes for the creation of a constructive relationship with Washington…We are sorry that often we are not met with cooperation on this account,” Peskov said Aug. 9 in a regular press call with reporters.

Peskov’s comments contrasted sharply with the evaluation Russian Foreign Minister Sergei Lavrov offered immediately after the summit, when he said that the talks had been “better than super.”

Trump’s performance in Helsinki sparked unusually public criticism, even from within his own party.

The administration’s decision to impose the sanctions followed a July 26 letter from GOP Congressman Ed Royce, the Chairman of the House Committee on Foreign Affairs, urging the White House to comply with a law requiring the US to levy sanctions against countries that violate the 1991 Chemical and Biological Weapons and Warfare Elimination Act.

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President Trump watches military exercise at Fort Drum, NY

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